RETURN + EXCHANGE POLICY
Currently, ALL SALES ARE FINAL.
Why?
When visiting a "physical" resort, there are many factors that must be considered in terms of payment, which may often include a deposit in addition to your stay, plus a number of miscellaneous fees. O I E M Ï®, on the contrary, offers the convenience of enjoying your spa retreat when and where you choose as an "on-demand" experience without worry of no-show fee's if an emergency arises, potential late check-in downgrades, cancellation fees if you're no longer able to travel or missed the 24-hour notice policy or other losses due to availability or last-minute changes. We also include digital elements (i.e., audio files) in addition to wellness exercises that cannot be "returned" as some may be made available for your enjoyment and use immediately.
For your convenience, we visibly list all commonly known potential allergens in the product/retreat experience description details and list many common toxic and harmful ingredients that we AVOID HERE to give you the ability to make an educated decision regarding your purchase.
You are welcome to request a complimentary* Allergy Test Sampler Kit to test any topical product prior to your purchase by emailing us directly HERE.
*Limited time only